Contact support
Email: contact@decorquote.app
When contacting us, please describe what you expected, what happened, and the steps that reproduce the issue. Do not send client records, signatures or full backups unless support specifically asks for them and you are authorized to share them.
Frequently asked questions
Where is my data stored?
Business profiles, clients, catalog items, packages, quotes and signatures are stored locally on your device. DecorQuote does not automatically upload them to a developer-operated server.
How do I protect my data?
Open Settings in DecorQuote and export a backup. Save it somewhere you trust and verify that you can access the file. Deleting the app without a current backup may permanently remove local records.
Why is a PDF missing my latest changes?
Save the quote, return to Quote Details, then generate a new PDF. The PDF reflects the saved quote snapshot, business profile and the latest locally stored signature.
How do I share a quote?
Open the quote, select Generate & Share PDF, and choose a destination from the system share sheet. Availability depends on the apps installed on your device.
Can support recover deleted quotes?
No. Because DecorQuote does not hold your local app database, support cannot remotely recover deleted data. You can restore a valid backup that you previously exported.
Does DecorQuote require an internet connection?
The core quoting workflow is designed to work offline. Internet access may still be used by the operating system, app marketplace, sharing destination, or this support website.
Privacy requests
Questions about privacy or support correspondence can be sent to contact@decorquote.app. For details about local storage, exports and deletion, read the Privacy Policy.